Salesforce Agentforce Marketing

Unlock the Full Potential of AI-Powered Marketing

At CRESCITA, we don't just implement Salesforce Marketing Cloud—we architect comprehensive marketing ecosystems using the latest Marketing Cloud Growth and Advanced Editions. Our certified experts combine deep platform expertise with Agentforce capabilities to create impactful campaigns faster, helping to surface insights, define strategy and generate content while delivering omnichannel experiences that convert prospects into loyal customers.

Agentforce Marketing

A comprehensive marketing automation platform for engaging customers across various channels like email, mobile, social media, websites, and ecommerce. It includes tools for journey building, email marketing, advertising, and personalization. It delivers real-time 1:1 personalization with Journey Builder for automated lifecycle engagement, Content Builder for dynamic asset creation, omnichannel campaign orchestration across email, and SM

Key Benefits

1:1 Personalization at Scale
Customer 360 Insights
Predictive Intelligence
Journey Builder
Marketing Automation
Email Studio
Mobile Studio
Web Studio
Social Studio
Real-Time Optimization
Cross-Cloud Integration
Advanced Analytics

Drive Results with Advanced Performance Marketing

Multi-Channel Journey Orchestration Create sophisticated automation workflows with Salesforce's multi-channel journey capabilities that adapt in real-time based on customer behavior, preferences, and engagement patterns across email, SMS, and digital touchpoints.

AI-Powered Campaign Intelligence Leverage Agentforce Campaigns and Send Time Optimization to predict optimal engagement timing and content preferences. Deploy Einstein AI capabilities to make data-driven decisions that maximize ROI across every campaign.

Advanced Personalization & Segmentation Deploy advanced personalization and segment creation capabilities to deliver hyper-personalized content across all channels. Use real-time data synchronization and behavioral scoring to create relevant customer experiences.

Predictive Scoring & Analytics Implement predictive scoring and predictive engagement frequency tools that provide clear visibility into campaign performance, customer acquisition costs, and revenue attribution across your marketing ecosystem.

Social Media Integration & Management

Multi-platform social media strategy and content planning
Real-time social listening and engagement automation
Influencer collaboration and user-generated content campaigns
Social commerce integration with direct purchasing capabilities
Cross-platform social advertising optimization and retargeting

Mobile App Development & Optimization

Native iOS and Android app development with Marketing Cloud integration
Push notification strategies that drive engagement and conversions
In-app messaging and personalized mobile experiences
Location-based marketing and geofencing capabilities
Mobile wallet integration for loyalty and promotional campaigns

Website & Digital Experience Optimization

Salesforce Experience Cloud integration for personalized web experiences
Dynamic content personalization based on customer data and behavior
Website analytics integration and conversion rate optimization
Progressive web app development for enhanced mobile experiences
Landing page optimization aligned with campaign objectives

Content Marketing & Personalization

Dynamic content creation and automated personalization at scale
Content performance analytics and optimization strategies
Behavioral content triggers and recommendation engines
Multi-format content delivery (video, interactive, downloadable assets)
Content lifecycle management and automated distribution

Email Marketing Mastery

Drag-and-drop email builders with responsive design capabilities
Send time optimization and campaign analytics
Advanced segmentation and behavioral triggering
A/B testing optimization and deliverability management
Content creation for emails with dynamic personalization

Mobile & Messaging Excellence

SMS and WhatsApp unified conversations
Multi-channel journey integration for mobile messaging
Forms and landing pages optimized for mobile experiences
Path experiments for mobile engagement optimization
Location-based messaging and mobile app integration

Loyalty Program Management

Configure loyalty programs with industry templates for both B2B and B2C
Cross-industry partner management and joint promotions
Referral program setup with guided wizards and cross-channel widgets
Predictive dashboards with "Likely to Refer" AI insights
Gamification with badges, experiences, and personalized rewards based on behavior

Marketing Cloud Personalization

Real-time 1:1 personalization across web and mobile touchpoints
AI-powered dynamic offers and content optimization
Behavioral data analysis for immersive customer experiences
Cross-channel personalization that integrates with commerce and service
Advanced audience segmentation for high-value customer identification

Ecommerce Integration & Optimization

Salesforce Commerce Cloud integration for unified customer experiences
Abandoned cart recovery and purchase completion workflows
Product recommendation engines and cross-sell automation
Inventory-based marketing triggers and promotional campaigns
Post-purchase engagement and review generation automation

Advanced Analytics & Intelligence

Campaign analytics with opportunity influence and reporting
People scoring and predictive engagement frequency insights
Cross-channel performance monitoring with Marketing Cloud Intelligence
Real-time dashboard creation and ROI measurement
Predictive analytics for customer lifetime value optimization

In-Store Experience Integration

Beacon technology integration for location-based messaging
In-store pickup notifications and service reminders
Sales associate enablement tools and customer data access
Digital receipt delivery and post-visit engagement campaigns
Store event promotion and attendance tracking

Loyalty Program Management

Comprehensive loyalty program design and implementation
Points accrual and redemption automation across all channels
Tiered membership benefits and personalized rewards
Gamification elements and engagement challenges
Member lifecycle campaigns and retention strategies

Automated Campaign Excellence

Deploy sophisticated automation workflows that respond to customer behaviors in real-time. With Marketing Cloud Growth Edition's embedded AI capabilities, we create intelligent automation that drives results 24/7 through welcome series, abandonment recovery, retention campaigns, and win-back sequences.

CRESCITA Salesforce Marketing Cloud Services

Full-Service Delivery Approach Unlike traditional consultancies that only focus on platform implementation, CRESCITA delivers end-to-end marketing solutions spanning the complete Marketing Cloud ecosystem - from Growth Edition for small and mid-size businesses to Advanced Edition for enterprise-scale operations.

Certified Expertise Across Marketing Cloud Studios Our team holds advanced Salesforce Marketing Cloud certifications and brings deep expertise across all Studios: Email Studio for campaign management, Mobile Studio for unified messaging, Social Studio for social media orchestration, Web Studio for dynamic web experiences, and Automation Studio for workflow optimization.

AI-Powered Performance Methodology We focus on measurable outcomes using Agentforce capabilities to personalise every moment in real-time with contextual data, creating impactful campaigns faster while driving growth and loyalty with one unified platform.

Integrated Salesforce Ecosystem From Marketing Cloud Growth and Advanced editions to Data Cloud integration, Commerce Cloud connectivity, and native CRM synchronization, we architect comprehensive technology ecosystems that work seamlessly together across the entire Salesforce platform.

Proven Cross-Channel Results!

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